Fostering Safety Culture: Foundations of Safety Voice and Communication

This foundational course introduces participants to the essentials of the ‘Safety Voice’ and communication within safety-critical environments. It provides the knowledge and skills needed to engage actively in a safety-oriented culture, setting the stage for clear, effective communication around safety risks. Participants will gain a comprehensive understanding of the taxonomy of safety communication, learning to identify and address the ‘Muted Safety Voice’, ‘Safety Silence’, and how these can impact team dynamics and risk management. Through case studies, participants will explore real-world examples where a lack of safety voice led to incidents, highlighting the importance of open communication in risk prevention. This focus enables participants to recognise and overcome social and psychological barriers to effective safety communication. By the end of the course, participants will be equipped to contribute actively to a culture where safety concerns are freely expressed, ensuring the effectiveness of their organisation’s Safety Management System (SMS). Who Should Attend? Professionals in high-stakes industries such as aviation, healthcare, energy, and manufacturing who are involved in safety-critical operations or team communication will benefit from this course. Safety officers, team leaders, and managers will find the tools essential for building a foundation of open communication.